Frequently Asked Questions

Frequently Asked Questions

 

Why Choose Lynette to 'Kreate' your cake?

Being a sole trader means you will always be guaranteed a personal service from start to finish. I make it a rule never  to over book myself so I can give my full attention and commitment to my cakes as well as my clients.

How far in advance should I book my cake?

Weddings – During busy months, spring/summer, I usually require at least 4 months notice so booking well ahead is recommended to avoid any disappointment.

Other Occasions – I require at least 1 months notice and do my best to accommodate you but during busy times I still may not be available so again I would recommend to book early to avoid disappointment.

Can I only choose a cake design from your gallery?

Definitely not! The images are there to give you inspiration but are not limited to what I can do for you. I love being challenged and creating new designs so feel free to enquire or email me a picture of what you would like.

Quotes & Consultations?

Initial quotes and consultations are done via email or over the phone where I like to gather as much information from you to put together a more accurate quote. Emailing me any pictures or inspirations for your cake, along with completing the online enquiry form would all be very helpful. If you do have a budget, please  let me know early on as it would be a lot of time wasted for both of us working and waiting on a quote to find out that the cake is much more than you anticipated.
(please note: quotes are valid for 1 month from the date of issue)

Do you offer cake tasting?

After we have discussed  your cake and you are happy with my initial quote , you are welcome to make an appointment with me for some cake tastings. This is not compulsory, but well worth your palette!!

Where are you located?

I see all my clients from my cake studio in my private home in Pakenham, South East of Melbourne. Consultations and cake tastings are strictly by appointment only.

Do you do delivery?

Yes I deliver to all suburbs in the municipality of the South East, East and Inner city. Please include your venue or suburb on the online enquiry form for a quote on delivery.

Can I pick up my cake?

You can arrange pick up of your cake from my cake studio in Pakenham, 72 hours prior.

For wedding cakes it is recommended that you have it delivered, especially if it is multi-tiered or decorated with delicate flowers and intricate designs. It will save you stress and worry and give you that piece of mind that it will get there unbroken and in one piece.

A couple of things to remember if you opt to pick up the cake:

1)    The safest way to transport your cake is on the car floor, and definately not on the back seat!
2)    Ensure your car is cool and remember to turn your a/c on in warmer weather.

Do I need to refrigerate my cake?

All my cakes are covered in fondant icing which should never be put in the fridge. This would cause the fondant to sweat and make any colours on it run. A cool or air conditioned room is best.

Can I buy just your cake toppers?

Unfortunately  my cake toppers are only sold with a cake.

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